Responsible Gaming — Safe & Healthy Gaming at Sana101

Fun with safety. Sana101 wants you to always stay in control — so gaming never becomes a burden in your life.

Secure Platform 18+ Only Limit-Setting Tools Mental Health Awareness

What Is Responsible Gaming and Why Does It Matter?

At Sana101, we believe online gaming is a form of entertainment — not a source of income, and not an escape from stress. Responsible gaming means understanding your limits, setting a budget, and enjoying gaming mindfully. This isn't just a policy — it's our commitment to always stand by your side.

Millions of people in Bangladesh use online gaming platforms every day. For most, it's simply a source of fun. But in some cases, gaming habits can spiral out of control. Sana101 provides effective responsible gaming tools and support to ensure every player's experience stays safe and healthy.

Our platform's responsible gaming features include deposit limit setting, self-exclusion, reality check tools, and access to professional support. Responsible gaming at Sana101 means you make the decisions — not the platform.

18+
Minimum age requirement strictly enforced
24/7
Support team available at all times
5+
Self-protection tools built directly into your account
0 BDT
Support services completely free of charge
Important Warning

Gaming is for entertainment. If you feel that playing is affecting your daily life, relationships, or finances, contact Sana101 support immediately or activate the self-exclusion feature.

Our Responsible Gaming Features

Deposit Limit Setting

At Sana101, you can set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and any increase requires a 7-day waiting period.

Session Time Limits

Decide in advance how long you want to play. When the time is up, Sana101 automatically sends an alert and can end your session if needed.

Cooling-Off Period

If you feel you need a break, activate a cooling-off period ranging from 24 hours to 6 weeks. Account access will be restricted during this time.

Self-Exclusion

For a longer break, activate self-exclusion for anywhere from 6 months to 5 years. Your account will be completely inactive for the duration.

Reality Check

At set intervals, Sana101 reminds you how long you've been playing and how much BDT you've spent — so it's easier to make informed decisions.

Professional Support

Sana101 is connected with professional organizations specializing in gaming addiction. If needed, our support team will refer you to the right help.

Recognizing the Signs of Problem Gaming

The first step to responsible gaming is an honest self-assessment. Sana101 wants every player to be aware of the following signs — if you notice them, they may indicate a problem:

  • Repeatedly playing to win back lost money (chasing losses)
  • Spending more time or money than planned
  • Trying to stop gaming but being unable to
  • Being dishonest with family or friends about your gaming
  • Gaming causing harm to your work, studies, or relationships
  • Feeling restless or irritable when you can't play
  • Relying on gaming to relieve stress
  • Borrowing money or selling assets to fund gaming

If you identify with three or more of the above signs, please contact Sana101 support right away or activate the self-exclusion feature.

Assess Yourself

Ask yourself the questions below. If you answer "Yes" to most of them, it may be time to seek support.

Do you often play longer than you planned?

Yes No

Has gaming reduced your attention to family or work?

Yes No

After a loss, do you try to win back your money by playing again?

Yes No

Do you hide your gaming from family or friends?

Yes No

This assessment is for awareness purposes only and is not a substitute for professional diagnosis. Speak with our support team for assistance.

How to Set Your Limits

You can set safe limits in just a few minutes from your account settings on Sana101. Follow the steps below:

1
Log in to your account

Log in to Sana101 and click your profile icon in the top right corner.

2
Go to Responsible Gaming Settings

From the account menu, select the "Responsible Gaming" option.

3
Choose your limits

Deposit limits, session time, loss limits, or self-exclusion — activate whichever protections you need.

4
Confirm

Set the amount and duration, then click "Save" — your limits will take effect immediately.

5
You will receive a confirmation message

A confirmation message will be sent to your registered phone number or email.

Limit Type Maximum Duration Time to Take Effect Wait Time for Changes
Daily Deposit Limit 1 Day Instant 24 Hours
Weekly Deposit Limit 7 Days Instant 7 Days
Monthly Deposit Limit 30 Days Instant 30 Days
Session Time Limits 24 Hours Instant 24 Hours
Cooling-Off Period 6 Weeks Instant Upon Expiry
Self-Exclusion 5 Years Instant Upon Expiry

Tips for Healthy & Responsible Gaming

Responsible gaming at Sana101 is about more than just setting limits — it's about building a healthy mindset. The tips below will help you stay in control at all times:

  • Set a budget before you play: Decide how much you're willing to spend before you start. Once that amount is gone, stop playing — and stick to it.
  • Use a timer: Set a time limit before each session. Keeping Sana101's session timer active makes it easy to track how long you've been playing.
  • Don't play on emotion: Avoid gaming when you're stressed, angry, or feeling lonely. Your judgment is compromised in those states.
  • Drop the 'must win' mindset: Online gaming is for entertainment. Winning is a bonus — losing is part of the game. Keep that perspective.
  • Take regular breaks: Step away for at least 10 minutes every hour. Get up, walk around, drink some water, do something else.
  • Be honest with your family: Talk openly with a family member or trusted friend about your gaming habits. They can offer support when you need it.
  • Keep other hobbies in your life: Don't rely solely on gaming for enjoyment — make time for sports, reading, or spending time with family.
  • Don't chase losses: Betting more after a loss in hopes of winning it back is the biggest mistake you can make. Accept the loss and walk away.

Remember — responsible gaming at Sana101 means longer-lasting enjoyment. The player who stays in control is the true winner.

Minor Protection

Sana101 is strictly prohibited for anyone under the age of 18. We enforce rigorous age verification procedures to protect minors. Identity verification is mandatory when opening an account.

Strict Age Verification
Age must be confirmed at registration using a national ID card or passport.

Parental Controls

If you discover that your child is using Sana101, contact our support team immediately. We will act promptly and close the account without delay.

Frequently Asked Questions

Yes, any balance remaining in your account at the time of self-exclusion is withdrawable. Our support team will guide you through the process. However, any bonus balance will be forfeited.

Decreasing your deposit limit takes effect immediately. Increasing it, however, requires a waiting period — 24 hours for daily limits, 7 days for weekly, and 30 days for monthly. This is designed to prevent impulsive limit increases.

A cooling-off period is a short-term break — typically ranging from 24 hours to 6 weeks. Self-exclusion is a long-term solution lasting from 6 months up to 5 years. During self-exclusion, all marketing communications are also suspended.

Sana101 does not provide direct clinical services, but we work with organisations that specialise in gaming addiction. Our support team can refer you to the right professional help. Seeking help is a sign of strength, not weakness.

Third parties cannot close an account directly, but a family member or someone close to you can raise a concern with Sana101 support. Our team will assess the situation and take the appropriate steps.

Play Safe, Stay Happy

Activate responsible gaming protections on Sana101 and enjoy a worry-free experience.

Register Now Log In
Contents
  1. Gaming Features
  2. Warning Signs
  3. Self-Assessment
  4. Set Limits
  5. Healthy Gaming Tips
  6. Minor Protection
  7. FAQ
Quick Info
  • Minimum Age: 18+
  • Support: 24/7
  • SSL Encrypted
  • Response: Within 48 Hours
  • Language: Bengali
  • Updated: January 2026
Related Pages
Protection Tools
  • Deposit Limit Setting
  • Session Time Limits
  • Cooling-Off Period
  • Self-Exclusion
  • Reality Check Tool
  • Professional Support Referral
Get Started Now

Enjoy a safe and responsible gaming experience at Sana101. Register today and claim your welcome bonus.

Register Log In
বাংলা