Last updated: January 2026
This privacy policy applies to the Sana101 (sana101.app) platform. By using the platform, you agree to this policy. Please read it in full.
Introduction — Why Does the Privacy Policy Matter?
Your trust in Sana101 is our most valued asset. When you register, play, or transact on our platform, you share certain personal information with us. This privacy policy clearly explains how that information is collected, where it is stored, who can access it, and how you can control it.
Sana101 complies with international data protection regulations. We believe every user has a right to privacy — and protecting that right is our responsibility. Our privacy policy is built on complete transparency: no hidden terms, no complex legal jargon.
Your data is never sold to third parties. It is used solely for platform operations, security, and legal compliance. Your privacy is protected at Sana101.
1. What types of information do we collect?
Sana101 collects certain information needed to provide you with our services. This falls into two categories — what you provide directly, and what is collected automatically as you use the platform.
Directly provided information
- Full name and date of birth (for age verification)
- Mobile number and email address (if applicable)
- Current address (for KYC verification)
- National ID or passport details (for identity verification)
- Payment details such as bKash or Nagad number
Automatically collected information
- IP Address & Device Type
- Browser information and operating system
- Login times and gaming session details
- Transaction history and amounts
- Usage data from cookies and web beacons
Sana101 never stores your full payment card number or bank PIN. All payment processing is handled entirely through secure third-party gateways.
2. How is your information used?
Sana101 uses your data solely for its intended purposes. Any use beyond that scope is strictly prohibited.
| Type of Data |
Purpose of Use |
Legal Basis |
| Identity Information |
Account Verification & KYC Completion |
Legal Obligations |
| Contact Information |
Sending support messages and important notifications |
Contractual Necessity |
| Payment Information |
Deposit & Withdrawal Processing |
Contractual Necessity |
| Usage Data |
Platform Improvement & Security Monitoring |
Legitimate Interest |
| Gaming History |
Ensuring Responsible Gaming |
Legal Obligations |
| Marketing Preferences |
Sending personalized offers (subject to your consent) |
Your Consent |
3. Cookies and tracking technologies
Sana101 uses cookies to make your browsing experience smoother and more personalized. Cookies are small text files stored on your device.
- Essential Cookies: Essential for maintaining login sessions and ensuring platform security. Disabling these cookies may cause the platform to function incorrectly.
- Performance Cookies: Used to improve page loading speed and overall user experience. No personal data is collected.
- Functionality Cookies: Used to remember your language preferences and account settings.
- Analytics Cookies: Collects data to understand how the platform is used. All data is fully anonymized.
- Marketing Cookies: Used to show you relevant offers based on your preferences. You can turn this off at any time.
You can manage cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain features. Contact our support team to learn more about how Sana101 uses cookies.
4. Sharing information with third parties
Sana101 never sells your data. However, limited information may be shared with trusted partners in certain specific circumstances:
- Payment Processors: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
- Identity Verification Services: Documents may be shared with licensed verification services for KYC purposes.
- Technology Partners: Software providers used to operate the platform may receive limited technical data.
- Legal Authorities: Information may be disclosed to relevant authorities in the event of a court order or legal obligation.
- Fraud Prevention: Relevant information may be shared with security agencies to prevent suspicious activity.
All third-party partners operate under strict confidentiality agreements with Sana101. They are not permitted to use your information for their own purposes.
5. Data protection methods
Sana101 employs advanced technology and strict policies to keep your data safe. Our security measures are detailed below:
End-to-End Encryption
All data transmissions are secured with 256-bit SSL/TLS encryption.
Secure Servers
Your data is stored in high-security data centers.
24/7 monitoring
Our security team monitors for suspicious activity around the clock, 24 hours a day.
Two-Factor Authentication
Add an extra layer of protection to your account.
6. Your data rights
As a Sana101 user, you have the following rights over your own data:
- Right to Access: You can request to see what information Sana101 holds about you at any time.
- Right to rectification: You can request a correction if any of your data is inaccurate.
- Right to Erasure: Under certain circumstances, you may request the deletion of your data (unless we are legally required to retain it).
- Right to Restrict Processing: You can restrict how your data is used for specific purposes if you choose.
- Right to Data Portability: You can receive your data in a machine-readable format.
- Right to Object: You can object to the use of your data for marketing purposes at any time.
To exercise any of these rights, contact our support team. We will respond to your request within 30 days.
7. Data retention period
Sana101 does not retain your data longer than necessary. Retention periods for different types of data are outlined below:
| Type of Data |
Retention period |
Reason |
| Account Information |
Duration of active account + 5 years |
Legal Obligations |
| Transaction records |
7 years |
Financial Regulations |
| KYC Documents |
5 years |
Anti-Money Laundering Laws |
| Gaming Logs |
3 years |
Dispute Resolution |
| Marketing Preferences |
Until consent is withdrawn |
Your Consent |
| Cookie Data |
Up to 1 year |
Functional Necessity |
8. Protection of minors'
data
Sana101 is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor has created an account, we will immediately close it and delete all associated data.
If a parent or guardian discovers that their child has created an account on Sana101, please contact our support team immediately. We will take swift action.
9. Changes to the privacy policy
Sana101 may update this privacy policy from time to time. For any significant changes, we will post a notice on the platform and notify you through your registered contact details. Continuing to use the platform after any changes constitutes acceptance of the updated policy.
- You can check the "Last Updated" date at the top of the page to stay informed of any changes.
- For major changes, you will be notified 30 days in advance.
- You have the right to close your account if you do not agree to the updated policy.